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One of our staff will contact the client to:
Where mediation is appropriate, our staff will contact the other person or
people and encourage them to participate in a mediation session. When all
parties have consented, our staff will schedule a mediation session for a time,
date and place that is convenient for everyone. We will normally allocate two
mediators to the session.
The law prevents us from providing referrers (other than courts) with any
information about a mediation session. We can only disclose information to
referrers if all people attending the mediation consent to the disclosure.
If you would like more information about the benefits of CJC mediation,
please contact us — we're very happy to discuss our process with you and answer
any questions you have.
Attending mediation is voluntary (unless there is a court order to mediate)
and encouragement and reassurance can inform a person's decision to take up an
opportunity to mediate. People can leave mediation at any time if they do not
want to continue.
You may wish to explain the options available, including the advantages of
mediation. Your information and encouragement may help a person take up the
opportunity to mediate. Many people are initially reluctant and can benefit from
hearing about the advantages of mediation from several sources in order to help
their decision process.
Family, relationships and children
Work and employment
Business and consumers
Money and debt
Communities and associations
Better ways to handle conflict [Accessible DOC 745 KB]
Preparing for mediation booklet [Accessible DOC 47]
Publication (bulk) order form [Accessible DOC 354 KB]
Client feedback form